Refund & Return Policy

Last Updated: 2026

1. Return Window

We want you to love your Sassy Streetwear! If you are not completely satisfied, we gladly accept returns within 30 days of the delivery date.

2. Condition of Items & Eligibility

To be eligible for a return, your item must be unused, unworn, unwashed, and in the exact condition that you received it. It must also be in the original packaging with all original tags still attached.

3. Non-Returnable Items

Certain types of items cannot be returned. This includes clearance or "Final Sale" items, and gift cards. Hygiene-sensitive items (such as intimates or bodysuits) may not be eligible for return unless they are defective.

4. Return Process

To initiate a return, please email our support team with your order number and the reason for your return. We will provide you with a return authorization and instructions on where to send your package.

5. Return Shipping Costs

Customers are responsible for paying for their own return shipping costs unless the return is due to our mistake (e.g., wrong item or damaged item). Original shipping fees are non-refundable unless the return is due to our error.

6. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–7 business days.

7. Exchanges

Because our inventory moves fast, we do not offer direct exchanges. If you need a different size or color, simply return your original item for a refund and place a new order. We will gladly replace items if they arrive defective or damaged.

8. Contact Us

Email: support@sassy-street-wear.org

Phone: 870‑668‑7046